Last updated: October 17, 2025
This Privacy Policy describes how VM Skincare (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.vmskincare.in (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required under applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms, and protect the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information we collect directly from you
- Contact details: name, address, phone number, and email address.
- Order information: name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: username, password, and security details (where applicable).
- Customer support information: information or messages you share with us through the Services.
Information we collect automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include device information, browser type, IP address, and network data.
Information we obtain from third parties
We may receive personal information from vendors and service providers, such as:
- Payment processors (to process your orders and payments).
- Delivery partners (to fulfil your orders).
- Analytics and advertising partners (to understand and improve site usage and performance).
How We Use Your Personal Information
- Providing products and services: to process orders, payments, shipping, returns, and related communications.
- Marketing and advertising: to send promotional messages (where permitted) or show ads relevant to your interests.
- Security and fraud prevention: to detect, investigate, and help prevent fraudulent or illegal activity.
- Customer support and service improvement: to respond to queries, provide support, and improve user experience.
Cookies
We use cookies and similar technologies to power and improve our Site and Services. Cookies help remember your preferences, support analytics, and enhance your experience. You can control cookies through your browser settings; however, disabling cookies may affect certain features or functionality of the Site.
How We Disclose Personal Information
We may share your personal information with:
- Vendors and service providers (e.g., IT services, shipping, payment processing, data analytics).
- Business and marketing partners (for advertising, analytics, and campaign execution where applicable).
- Affiliates or entities within our corporate group (where applicable).
- Legal authorities when required to comply with law, regulation, or legal process.
- Corporate transactions such as a merger, acquisition, restructuring, or sale of assets.
- Other parties with your consent or as otherwise permitted by law.
We do not sell your personal information and do not misuse your personal data.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing any personal information.
Children’s Data
Our Services are not directed to children under 16 years of age. We do not knowingly collect personal information from individuals under 16.
Security and Retention of Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We retain your information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access or request a copy of your personal information.
- Request correction, update, or deletion of your information.
- Withdraw consent or restrict certain processing (where applicable).
- Opt out of marketing emails at any time.
To exercise your rights, please contact us at support@vmskincare.in.
Complaints
If you have any concerns or complaints about how we handle your personal information, please contact us using the details below and we will review your request.
International Users
Your personal information may be processed outside your country, including by third-party service providers or affiliates. Where required, we take steps to ensure such transfers comply with applicable laws and include appropriate safeguards.
Contact
VM Skincare
Email: support@vmskincare.in